How do I know when my Annual Care Plan is due?
When you see a GP or Nurse, our team make every effort to set relevant clinical reminders on your patient file to help with your ongoing care. We then send out these clinical reminders (recalls) to the patient by SMS. If you do not have a mobile, we will mail a reminder letter to you.
Once you receive this SMS from Clare Medical Centre, you can access which health recall message you are due for by clicking on the link and entering your full name and date of birth. Then you can simply book an appointment from this screen online or call our friendly reception to book in.
How do I book in for a COVID19 Vaccination?
Clare Medical Centre currently only have access to the Astra Zeneca Vaccination. If you are eligible for this vaccine under the Government COVID19 Vaccination Roll Out Program, you can simply call reception to book the next available booking. If you are aged 50 years or older, you are eligible for the Astra Zeneca Vaccine. This vaccine requires a second follow up dose, 12 weeks later. Reception will organise your second dose appointment when you attend for your first dose vaccination.
If you have any questions or concerns, please book in to see a GP prior to your vaccination to discuss. If you are eligible for the Pfitzer Vaccine (aged between 16 – 49years old), you can book a vaccination through the Clare Hospital.
What do I do if I have COVID19 symptoms?
If you are experience any COVID19 symptoms such as fever, dry cough, tiredness, aches and pains, sore throat or shortness of breath, please do not enter Clare Medical Centre.
You can book a GP appointment to be assessed through our Mid North Respiratory Clinic. You can book this online or call reception to book in. The Respiratory Clinic generally operates each afternoon, hours may vary depending on patient demand. For the appointment, please park and wait in your vehicle in the designated car parks located on the left past the ambulance entrance as you enter our carpark. The doctor operating the Mid North Respiratory Clinic will call the patients mobile once ready for the patient to present. The patient will enter the building via the ambulance entry door, where they will be greeted by the GP and asked to apply hand sanitizer and wear a mask before entering.
If a COVID19 swab test is conducted during the consult, the patient will receive these test results directly by SMS from SA Pathology laboratory, usually within 24-48 hours. If tested, the patient is required to self-isolate until they have received a negative test result.
Please note this is a asymptomatic clinic only and patients required to be tested for travel reasons will not be able to be seen. There is no cost for this consult as the Mid North Respiratory Clinic is Commonwealth funded. Patients who do not have Medicare, are still able to be seen if asymptomatic.
Do I have to pay to see the doctor?
Clare Medical Centre is a private practice, therefore generally every consult will incur a patient fee. Our standard fees are on display at our main reception desk.
As the consult is charged on complexity/time based, we are not always able to give an accurate quote prior to a consult, however these fees can be referred to as a guide. Please be aware that there may be additional fees if a procedure occurs as part of the consult. New patient appointments require a 30minute booking. Chronic Disease Management Plans and Mental Health Care Plans appointments are bulkbilled. If you have any concerns, please speak to reception.
COVID19 Vaccinations and Testing are all provided at no cost to the patient.
Am I able to book an appointment after practice hours?
Yes you can book an appointment online anytime.
If you prefer to speak to our amazing reception team, we are available by phone from 8:30am Monday through to Saturday. If you require an appointment at Burra or Snowtown outside of the clinic opening times, you can always call and book through Clare reception during Clare Medical Centre hours.
I work 9 – 5pm every weekday, can I make an appointment outside of these hours?
For those who work Monday to Friday, we do offer Saturday morning appointments at Clare Medical Centre. However these are quite popular so please try to book in advance if possible. During the week, some doctors start consulting at 8:30am and our last appointment for some doctors is 5:30pm.
Currently, if appropriate patients may choose to request a Telehealth consult instead for convenience. These appointments are booked the same as a normal face to face appointment however if you prefer a consult via phone or video, please inform reception at the time of booking. Please remember that phone consults are not always appropriate, for example – if the patient has a rash, this would need to be assessed in person for treatment. If a phone consult is appropriate and preferred by the patient, the doctor will call the patient at the time of consult. If a Video consult is the preferred method of contact, a link will be sent to the patient by SMS to access at the time of appointment on a device with microphone/camera capabilities.